Withdrawal & refunds
Consumer right of withdrawal
You generally have 14 days from contract formation to withdraw without giving a reason. The period does not begin before the legally required notice has been provided. Send a clear withdrawal statement to Ronny Fischer, OverLKD Studio, An der Mehle 12b, 97295 Waldbrunn, Germany, or support@overlkd.com. Sending it before the deadline is sufficient. The form below is optional.
Effect of valid withdrawal
Following valid withdrawal, we repay received payments within 14 days of receiving your statement. We use the original payment method unless another method has been expressly agreed without extra cost.
Immediate digital delivery and expiry
For paid digital content supplied without a physical medium, withdrawal rights expire only once performance has begun, you previously gave express consent to performance before the withdrawal period ends, acknowledged the resulting loss of withdrawal rights and received a contract confirmation under § 312f BGB. A blanket no-returns rule cannot replace any required step.
After valid expiry
After valid expiry, we do not offer a general change-of-mind return of delivered keys. Statutory rights for defective, missing or non-conforming digital products, and other mandatory consumer rights, remain unaffected.
Key problems and refund requests
Contact support@overlkd.com with your order number and a description of the problem. Do not post a full key publicly. We review the issue and respond about a remedy or refund. Purchases made in this store are not processed by Steam's refund function.
Optional withdrawal form
To: Ronny Fischer, OverLKD Studio, An der Mehle 12b, 97295 Waldbrunn, Germany, support@overlkd.com
I hereby withdraw from my contract for the supply of the following digital content:
Game / order number: … · Ordered on: … · Name: … · Address: … · Date: … · Signature (paper only): …
Statutory references: § 355 BGB · § 356 BGB · § 312f BGB